Business never sleeps. Neither should your IT services.
Utilising the latest monitoring tools and services, manned by experienced and highly qualified personnel and backed by the world's most reliable network infrastructures, Pemrose deliver unrivaled support and backup. Our monitoring systems are capable of identifying and alerting our technicians to potential problems before they happen. Our use of highly sophisticated data centres and automatic fail-over solutions means that your servers and data are safe in our hands.
Global business. Whether you have mobile users, teleworkers or branches in other regions our network and support services exist in every timezone, providing you with 24/7/365 support. Our knowledgable staff are available via telephone and are capable of remote administration of any of your servers or PCs, helping to rectify problems swiftly and with the minimum of inconvenience.
Our hardware is backed with an onsite new for old agreement. Technicians will visit your site to replace broken equipment within 24 hours of a fault report. Our hotswap servers and live backups ensure that in the unlikely event of server failure or data centre downtime that your services are restored within 1 hour.
Backed with an industry leading Service Level Agreement (SLA) and with our solutions that scale on demand - you can depend on Pemrose.
24/7/365. Support. Delivered.