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Reliability

Reliability is key in any IT solution. Pemrose utilize the latest monitoring and deployment technologies to ensure a reliable delivery platform. Here are some the techniques employed to deliver a reliable, scalable, secure ICTaaS platform.

  • Enterprise grade applications and services
    Pemrose utilize the latest best-of-breed software and hosting technologies to deliver their ICTaaS platform. Furthermore, enterprise versions of software are used and not stripped down versions designed for use by smaller businesses. This delivers enterprise grade applications and services to all our clients.
  • 100% Service Level Agreement
    Our services are backed by high-quality SLAs that ensure 100% delivery of software and services during agreed hours. We utilize a fail-over infrastructure to eliminate the rare potential for problems at our datacentres.
  • Load balanced lines
    Clients benefits from dual fail-over internet lines sourced from competing suppliers peering on alternative networks to minimize the risk of ISPs being a single-point-of-failure.
  • Shadow copies of files and folders
    Shadow copies enable Pemrose to rollback previous versions of any files on network drive. This can be used to recover accidently deleted files or previous revisions of the same document. This provides security and confidence to our Clients.
  • Virtualized, roll-back snapshots
    Our virtualized platform takes daily snapshots of all data in your Organization which is then held securely offsite in multiple locations using our storage cloud. This enables us to easily roll-back in the event of problems or failure following upgrade or accident. We employ the same technologies to protect workstation images.
  • Network Monitoring
    Pemrose continually monitor performance metrics for all our networks and client infrastructures. We are able to detect and respond to potential threats and network events before they develop into a more serious problem.
 
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Pemrose Ltd Registered Office at Suite 8, 111 Piccadilly, Manchester, M1 2HX.
Company Number 06076173 registered in England and Wales. VAT Registration Number GB 901 7596 22.